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	<title>Flexible New Deal &#38; DWP Jobcentre Plus New Deal Programme Provision Complaints</title>
	<atom:link href="http://newdealcomplaints.co.uk/feed/" rel="self" type="application/rss+xml" />
	<link>http://newdealcomplaints.co.uk</link>
	<description>Flexible New Deal Complaints</description>
	<pubDate>Fri, 19 Feb 2010 05:36:28 +0000</pubDate>
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			<item>
		<title>Working Links Flexible New Deal complaint</title>
		<link>http://newdealcomplaints.co.uk/all/working-links-flexible-new-deal-complaint/</link>
		<comments>http://newdealcomplaints.co.uk/all/working-links-flexible-new-deal-complaint/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 05:36:28 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Other]]></category>

		<category><![CDATA[Working Links]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=65</guid>
		<description><![CDATA[So it hasn&#8217;t been long, perhaps the first Flexible New Deal complaint?Flexible New Deal
Complaint:
I am writing to complain about the appalling treatment I recently received from the “Flexible New Deal” programme run by Working Links on the 13th of October 2009 at the YMCA Leisure Centre in Scarborough. I am 26 years old, I have [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/all/working-links-flexible-new-deal-complaint/feed/</wfw:commentRss>
		</item>
		<item>
		<title>New Deal violates Human Rights - Slavery</title>
		<link>http://newdealcomplaints.co.uk/jobcentre-plus/new-deal-violates-human-rights-slavery/</link>
		<comments>http://newdealcomplaints.co.uk/jobcentre-plus/new-deal-violates-human-rights-slavery/#comments</comments>
		<pubDate>Sat, 23 Jan 2010 14:10:21 +0000</pubDate>
		<dc:creator>Flexible New Deal Scandal: New Deal Complaints Administrator</dc:creator>
		
		<category><![CDATA[Jobcentre Plus]]></category>

		<category><![CDATA[Human Rights violations]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=68</guid>
		<description><![CDATA[An interesting case where someone argued that New Deal was against Human Rights (not precise wording) stating it was a form of &#8220;modern slavery&#8221;. Also argues the Tribunals independence.

Commissioner’s File:
CSJSA/495/2007
and
CSJSA/505/2007
SOCIAL SECURITY ACT 1998
APPLICATION FOR LEAVE TO APPEAL ON A QUESTION OF LAW FROM A DECISION OF AN APPEAL TRIBUNAL
DETERMINATIONS BY SOCIAL SECURITY COMMISSIONER
These applications by [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/jobcentre-plus/new-deal-violates-human-rights-slavery/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Cambridge Jobseeker felt “humiliated and degraded”</title>
		<link>http://newdealcomplaints.co.uk/ymca-training/cambridge-jobseeker-felt-humiliated-and-degraded/</link>
		<comments>http://newdealcomplaints.co.uk/ymca-training/cambridge-jobseeker-felt-humiliated-and-degraded/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 11:42:46 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[YMCA Training]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[Human Rights violations]]></category>

		<category><![CDATA[Misuse of active participation and contribution rule]]></category>

		<category><![CDATA[No work placement]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=41</guid>
		<description><![CDATA[A job seeker felt humiliated and degraded after attending a New Deal course which involved nothing other than watching DVDs, regular walks in the park and newspaper tower contests.
Complaint:
I was told to take a course at YMCA Training, a national charity with a centre on St Andrew’s Street, Cambridge, as part of the New Deal [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/ymca-training/cambridge-jobseeker-felt-humiliated-and-degraded/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Scout Enterprises job finding course</title>
		<link>http://newdealcomplaints.co.uk/all/scout-enterprises-job-finding-course/</link>
		<comments>http://newdealcomplaints.co.uk/all/scout-enterprises-job-finding-course/#comments</comments>
		<pubDate>Sun, 20 Dec 2009 23:32:40 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Other]]></category>

		<category><![CDATA[30 hour job search]]></category>

		<category><![CDATA[No work placement]]></category>

		<category><![CDATA[Scout Enterprises]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=24</guid>
		<description><![CDATA[&#8220;I’m on a thirteen-week job finding course that the Job Centre referred me to run by a company called Scout Enterprises. I can’t say I’ve learnt much&#8221;
Complaint:
At the moment I’m on a thirteen-week job finding course that the Job Centre referred me to run by a company called Scout Enterprises. I can’t say I’ve learnt [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/all/scout-enterprises-job-finding-course/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Timesheets are fraudulently filled in</title>
		<link>http://newdealcomplaints.co.uk/pertemps-ppdg/timesheets-are-fraudulently-filled-in/</link>
		<comments>http://newdealcomplaints.co.uk/pertemps-ppdg/timesheets-are-fraudulently-filled-in/#comments</comments>
		<pubDate>Sun, 20 Dec 2009 10:52:13 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Pertemps PPDG]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[Deception towards Jobcentre Plus]]></category>

		<category><![CDATA[Forcing participants to take part in fraudulent activity]]></category>

		<category><![CDATA[Pertemp People Development Group]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=33</guid>
		<description><![CDATA[Another New Deal fraud. Pertemps falsify paperwork stating participants have attended twice the amount they actually have.
Complaint:
There are other issues I have with PPDG, for instance the number of hours that I’m actually attending the centre vs the number of hours that I’m supposed to be there, and how technically we’re all comitting fraud (along [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/pertemps-ppdg/timesheets-are-fraudulently-filled-in/feed/</wfw:commentRss>
		</item>
		<item>
		<title>YMCA Training breaches Data Protection Act 1998</title>
		<link>http://newdealcomplaints.co.uk/ymca-training/ymca-training-breaches-data-protection-act-1998/</link>
		<comments>http://newdealcomplaints.co.uk/ymca-training/ymca-training-breaches-data-protection-act-1998/#comments</comments>
		<pubDate>Sat, 19 Dec 2009 21:37:14 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[YMCA Training]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[Disclosing personal details without permission]]></category>

		<category><![CDATA[gateway to work course]]></category>

		<category><![CDATA[Witholding personal details after the course ended]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=58</guid>
		<description><![CDATA[A complaint about YMCA Training a New Deal prime contractor keeping New Deal participants&#8217; personal details longer than necessary then forwarding them on without consent to a third party statistics company who tracks surveys.
Complaint:
I have recently received a letter from YMCA Training asking me to complete a survey then return it to a freepost address. [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/ymca-training/ymca-training-breaches-data-protection-act-1998/feed/</wfw:commentRss>
		</item>
		<item>
		<title>New Deal: free labour, boredom and higher living costs</title>
		<link>http://newdealcomplaints.co.uk/all/new-deal-free-labour-boredom-higher-living-costs/</link>
		<comments>http://newdealcomplaints.co.uk/all/new-deal-free-labour-boredom-higher-living-costs/#comments</comments>
		<pubDate>Sat, 19 Dec 2009 08:32:00 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Other]]></category>

		<category><![CDATA[30 hour job search]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[CDG training]]></category>

		<category><![CDATA[CDG training southampton]]></category>

		<category><![CDATA[Demotivating courses]]></category>

		<category><![CDATA[Depression]]></category>

		<category><![CDATA[Detention Centre]]></category>

		<category><![CDATA[No work placement]]></category>

		<category><![CDATA[Young people being exploited]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=61</guid>
		<description><![CDATA[A Complaint about CDG Training where a participant had been made to sit around doing nothing all day and first day tests of questions such as &#8220;20p + 5p&#8221;, restrictions of going to the toilet and restrictions on what to wear. Also criticism on the cost of New Deal course attendance with the budget allocated [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/all/new-deal-free-labour-boredom-higher-living-costs/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Enough is enough: complaint to New Deal Personal Adviser</title>
		<link>http://newdealcomplaints.co.uk/pertemps-ppdg/complaint-to-new-deal-personal-adviser/</link>
		<comments>http://newdealcomplaints.co.uk/pertemps-ppdg/complaint-to-new-deal-personal-adviser/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 19:43:31 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Pertemps PPDG]]></category>

		<category><![CDATA[30 hour job search]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[Deception towards Jobcentre Plus]]></category>

		<category><![CDATA[demoralising environment]]></category>

		<category><![CDATA[Demotivating courses]]></category>

		<category><![CDATA[Depression]]></category>

		<category><![CDATA[Detention Centre]]></category>

		<category><![CDATA[Failing to tailor needs to clients]]></category>

		<category><![CDATA[forced to attend for money to survive]]></category>

		<category><![CDATA[fraudulent activity]]></category>

		<category><![CDATA[Inadequate resources]]></category>

		<category><![CDATA[no support for finding employment]]></category>

		<category><![CDATA[No work placement]]></category>

		<category><![CDATA[prohibiting search for genuine work]]></category>

		<category><![CDATA[Refusing the participant an opportunity for work experience]]></category>

		<category><![CDATA[wasting taxpayers money]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=44</guid>
		<description><![CDATA[
Pertemps was too much for one university graduate. She decided to complain to their New Deal Personal Adviser after being inspired by reading this site and give New Deal Scandal a copy of the letter. We have published it here for you to read.

Complaint:


Dear Sara [ND Personal Adviser] 
 
 I am currently writing having [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/pertemps-ppdg/complaint-to-new-deal-personal-adviser/feed/</wfw:commentRss>
		</item>
		<item>
		<title>New Deal for Young People does not work</title>
		<link>http://newdealcomplaints.co.uk/jobcentre-plus/new-deal-ndyp-dont-work/</link>
		<comments>http://newdealcomplaints.co.uk/jobcentre-plus/new-deal-ndyp-dont-work/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 07:10:42 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Jobcentre Plus]]></category>

		<category><![CDATA[New Deal for Young People]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=27</guid>
		<description><![CDATA[A complaint regarding continuously completing New Deal (NDYP) courses because they do not offer qualifications, new skills, training and work experience to secure sustainable employment
Snippet Complaint:
I&#8217;ve been on a non-stop cycle of NDYP since I left college - six years ago!!!
Source:
http://en.wikipedia.org/wiki/Talk:New_Deal_(United_Kingdom)
]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/jobcentre-plus/new-deal-ndyp-dont-work/feed/</wfw:commentRss>
		</item>
		<item>
		<title>degree not necessary on your CV here</title>
		<link>http://newdealcomplaints.co.uk/a4e/degree-not-necessary-on-your-cv-here/</link>
		<comments>http://newdealcomplaints.co.uk/a4e/degree-not-necessary-on-your-cv-here/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 18:05:03 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[A4e]]></category>

		<category><![CDATA[badly organised]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Client over qualified for positions offered]]></category>

		<category><![CDATA[gateway to work course]]></category>

		<category><![CDATA[unclear and contradicting advice]]></category>

		<category><![CDATA[Unprofessionalism]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=21</guid>
		<description><![CDATA[&#8220;The woman who typed it suggested I took my degree off my CV as a means to helping me getting an unskilled job because if you have a degree it can actually hinder you rather than help you as an employer will bin your CV thinking that you’re over qualified for the job; so I [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/a4e/degree-not-necessary-on-your-cv-here/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Fraud cases ignored because they aren&#8217;t widespread enough</title>
		<link>http://newdealcomplaints.co.uk/jobcentre-plus/fraud-cases-ignored-not-widespread-enough/</link>
		<comments>http://newdealcomplaints.co.uk/jobcentre-plus/fraud-cases-ignored-not-widespread-enough/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 05:47:05 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Jobcentre Plus]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=54</guid>
		<description><![CDATA[DWP were aware of numerous fraud cases up and down the country with different providers for over 8 years but didn&#8217;t take action due to each case being too small, claims an ex-DWP employee.
Foreword:
It has been recently announced that New Deal training providers such as A4e and Working Links are under investigation for fraud. One [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/jobcentre-plus/fraud-cases-ignored-not-widespread-enough/feed/</wfw:commentRss>
		</item>
		<item>
		<title>A4e &#8216;Sugar Daddy&#8217; employee targets vulnerable in-debt client</title>
		<link>http://newdealcomplaints.co.uk/a4e/sugar-daddy-employee-targets-vulnerable-debt-victim/</link>
		<comments>http://newdealcomplaints.co.uk/a4e/sugar-daddy-employee-targets-vulnerable-debt-victim/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 17:31:20 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[A4e]]></category>

		<category><![CDATA[30 hour job search]]></category>

		<category><![CDATA[Admitting intended Human Rights violations]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[Client over qualified for positions offered]]></category>

		<category><![CDATA[Constant threat of dismissal]]></category>

		<category><![CDATA[Deception towards Jobcentre Plus]]></category>

		<category><![CDATA[Demotivating courses]]></category>

		<category><![CDATA[Depression]]></category>

		<category><![CDATA[Detention Centre]]></category>

		<category><![CDATA[Direct requests for sexual relations and companionship]]></category>

		<category><![CDATA[Employee providing unqualified advice on personal issues]]></category>

		<category><![CDATA[Employees making inappropriate comments to clients]]></category>

		<category><![CDATA[Employment raffle incentives]]></category>

		<category><![CDATA[Exploiting vulnerable people]]></category>

		<category><![CDATA[Failing to tailor needs to clients]]></category>

		<category><![CDATA[Falsifying company statistics]]></category>

		<category><![CDATA[Feeling of being trapped]]></category>

		<category><![CDATA[Forced into unsuitable vacancies]]></category>

		<category><![CDATA[Forced to accept employment opportunities]]></category>

		<category><![CDATA[Gross Misconduct]]></category>

		<category><![CDATA[Harassment]]></category>

		<category><![CDATA[Human Rights violations]]></category>

		<category><![CDATA[Inadequate resources]]></category>

		<category><![CDATA[Inequality]]></category>

		<category><![CDATA[Mandatory Questionnaires]]></category>

		<category><![CDATA[Misuse of active participation and contribution rule]]></category>

		<category><![CDATA[No Equal Opportunities]]></category>

		<category><![CDATA[No work placement]]></category>

		<category><![CDATA[Open Prison]]></category>

		<category><![CDATA[Poor unqualified advice]]></category>

		<category><![CDATA[Refusing the participant an opportunity for work experience]]></category>

		<category><![CDATA[Sexist remarks]]></category>

		<category><![CDATA[Sexual Harassment]]></category>

		<category><![CDATA[Staff who have previously been dismissed]]></category>

		<category><![CDATA[Sticking participants under high levels of stress]]></category>

		<category><![CDATA[Stress]]></category>

		<category><![CDATA[Taking credit for a clients covering letter]]></category>

		<category><![CDATA[Taking credit for a clients CV]]></category>

		<category><![CDATA[Taking credit for a clients speculative letter]]></category>

		<category><![CDATA[Unprofessionalism]]></category>

		<category><![CDATA[Young people being exploited]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=13</guid>
		<description><![CDATA[This complaint is probably one of the most serious and shocking I have heard. The complaint is an in depth account of a young woman&#8217;s experience at Action 4 Employment - the largest New Deal provision prime contractor and training provider. I can only advise others who are intending to go on a New Deal, [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/a4e/sugar-daddy-employee-targets-vulnerable-debt-victim/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Job Centre New Deal waste of time? Play Games</title>
		<link>http://newdealcomplaints.co.uk/jobcentre-plus/job-centre-new-deal-play-games-free-labour-no-training/</link>
		<comments>http://newdealcomplaints.co.uk/jobcentre-plus/job-centre-new-deal-play-games-free-labour-no-training/#comments</comments>
		<pubDate>Wed, 16 Dec 2009 05:05:35 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Jobcentre Plus]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Demotivating courses]]></category>

		<category><![CDATA[gateway to work course]]></category>

		<category><![CDATA[Young people being exploited]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=38</guid>
		<description><![CDATA[A complaint regarding someone on New Deal for Young People (NDYP) who spent 2 weeks of his Gateway 2 Work course playing games such as Jenga and when sent for an interview with Pizza Hut was used to cover rush hour for four hours with no training opportunities. 
Complaint:

Job Centre New Deal waste of time?
My [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/jobcentre-plus/job-centre-new-deal-play-games-free-labour-no-training/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Just like being back at school</title>
		<link>http://newdealcomplaints.co.uk/pertemps-ppdg/just-like-being-back-at-school/</link>
		<comments>http://newdealcomplaints.co.uk/pertemps-ppdg/just-like-being-back-at-school/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 15:54:08 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Pertemps PPDG]]></category>

		<category><![CDATA[30 hour job search]]></category>

		<category><![CDATA[Boredom]]></category>

		<category><![CDATA[Breach of New Deal contract]]></category>

		<category><![CDATA[Demotivating courses]]></category>

		<category><![CDATA[No work placement]]></category>

		<category><![CDATA[Pertemp People Development Group]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=19</guid>
		<description><![CDATA[A Pertemps People Development Group complaint. 
Complaint:
Since undertaking my latest placement I have been out of the New Deal jobsearch scene for all of two days, but it felt like a lifetime, for some reason.  Let me familiarize you with what &#8220;jobsearch&#8221; is.  You are supposed to be on a work placement four days per [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/pertemps-ppdg/just-like-being-back-at-school/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Options not explained to Jobseeker</title>
		<link>http://newdealcomplaints.co.uk/jobcentre-plus/options-not-explained-to-jobseeker/</link>
		<comments>http://newdealcomplaints.co.uk/jobcentre-plus/options-not-explained-to-jobseeker/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 03:17:38 +0000</pubDate>
		<dc:creator>New Deal Complaints</dc:creator>
		
		<category><![CDATA[Jobcentre Plus]]></category>

		<category><![CDATA[New Deal options not explained to Jobseeker]]></category>

		<category><![CDATA[New Deal Personal Advisers not giving advice]]></category>

		<category><![CDATA[threatening the client with benefit sanctions]]></category>

		<guid isPermaLink="false">http://newdealcomplaints.co.uk/?p=30</guid>
		<description><![CDATA[A complaint where New Deal options were not explained to the client.
Complaint:
I was on the New Deal and none of these options were explained to me. It was more a case of &#8220;The course is mandatory, if you don&#8217;t accept it you&#8217;ll loose your benefit!&#8221; I would have been interested in the &#8216;work in the [...]]]></description>
		<wfw:commentRss>http://newdealcomplaints.co.uk/jobcentre-plus/options-not-explained-to-jobseeker/feed/</wfw:commentRss>
		</item>
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